Adoption Compass
Introducing new technology is easy. Bringing people along is not
The Adoption Compass makes visible whether employees must, want, and can — and lets you adjust before adoption stalls.
Digital transformation succeeds or fails on adoption
More than 50% of all IT and digitalization projects fail. In 70% of cases the cause lies not with the technology, but with people — the people factor. Tangible actions focus on management talks, communication campaigns, training, and demos. The invisible side is more complex: an undercurrent of beliefs, trust, and commitment. Is the change an improvement for me? How motivated am I? Do I want to come along — and can I actually do it?
Our Adoption Compass makes that undercurrent visible. The approach is derived from the globally recognized Prosci ADKAR® model, the international change-management standard. The dimensions must – want – can come together in self-configurable adoption polls: per department, persona, or segment. You see adoption levels, mutual differences, and where you can intervene precisely. The effect: accelerate adoption, realize the business case, and satisfied employees.
Adoption = Must × Want × Can
Adoption Compass = see where adoption is straining + know how to accelerate and improve
From hoping for quick results to a steerable adoption journey
Many IT and digitalization projects fall short of their goals. And surprisingly often the cause lies not in the technology, but in people — the people factor: an invisible undercurrent of beliefs, trust, and commitment that determines whether new technology actually gets used. The Adoption Compass makes that undercurrent visible and steerable.
- We set up the right survey questions for you. You (PMO) or we send out the anonymous survey — with a one-time password for secure access.
- The baseline measurement right after the kickoff captures the starting point: knowledge, attitude, and initial resistance. From here you measure every step forward.
- Periodic follow-up measurements run alongside your project schedule — focused on must, want, and can — and make the effect of your interventions visible.
- The dashboard shows the position on the change curve, the differences per department/persona, and the external factors at play.
- After each measurement we present the dashboard to the steering committee and management, including explanation and concrete intervention recommendations.
- You review results per period, share them as a PDF, and display them on a screen (PMO facility) as a gauge for your adoption journey.
The result: at any moment you know where adoption stands, where it is stalling, and which intervention delivers the most. No gut feeling, but well-founded steering.
Grip on the change, steering toward success
Make the undercurrent visible and steer your adoption journey based on data. Schedule a no-obligation conversation or view the demo.
Get in touch- Undercurrent made visible — must, want, can
- Targeted interventions at the right moment
- Faster adoption and a realized business case
Open the Adoption Compass demo
You view the Adoption Compass in our demo environment. Log in to the demo portal to experience the interactive dashboard and the full approach — including the underlying MoC4IT™ approach.
Request the Adoption Compass brochure
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