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About us

Because trust is the foundation of eXperience…

Security and ownership by design.

Our Digital Friction Compass™ runs on your data. We protect it with the strongest safeguards. Our security measures guarantee confidentiality, integrity and availability at all times. Most importantly, your data always remains yours. Even when we use it to create benchmarks, ownership remains entirely with you. We protect and enrich — never claim. With BePresent you have the assurance that your information is secure. Security and ownership, by design. Trust is central.

Our Data Security measures are guaranteed.

Data security may seem complex, but our approach is simple: proven methods and a resilient infrastructure keep privacy and ownership intact. From anonymous surveys to benchmark insights, your data stays protected, so you can focus on better experiences.

1. Privacy by Design

All surveys we conduct on your behalf are fully anonymous. With sufficient volume, results can be aggregated at the business-unit or team level — but never at the individual level. The underlying systems are built according to privacy-by-design principles, with secure workflows and strict access control. Even when you ask for more detailed insight, this always happens in consultation, with safeguards that respect user privacy at every step.

2. Secure and Compliant

We follow internationally recognized standards for data security and privacy, supported by enterprise-grade infrastructure. End-to-end encryption, role-based access and resilient backups across multiple data centers safeguard confidentiality, integrity and availability at all times. Continuous monitoring and rapid incident response strengthen our adherence to best practices, so you can trust that your data is always in safe hands.

3. Independent assessment

Trust must be substantiated. Our solution may be assessed against leading security frameworks through independent audits. We embrace transparency and invite verification of our measures, from encryption protocols to disaster recovery procedures. This commitment guarantees that the measures we promise are not merely theoretical, but demonstrably effective.

4. Shared insights, not shared data

Your data always remains yours. When we create benchmarks, we use only anonymized and aggregated results — never raw or identifiable data. Strong governance models and strict separation of client environments guarantee that no single dataset crosses its boundaries. This way you gain valuable comparative insights without ever compromising on security, privacy or ownership.