Digital basics & work environment
Digital workplace, login & MFA, navigation, file management and access to applications.
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Digital Driving Licence
IT onboarding & Digital Driving Licence
Developing digital skills to make optimal use of essential IT systems.
A driving licence for the company car — completely normal! What skill requirements do you set for the use of your business-critical IT systems?
Together with your colleagues we design an IT onboarding program and link a Digital Driving Licence course to it. We embed this approach as a routine in your organization, so that new employees get up to speed quickly and effectively, the IT service desk is less burdened, productivity reaches the right level faster — and the new employee feels supported.
Tailor-made
Outline of digital onboarding skills training
Tailor-made IT onboarding program
- Explanation of business objectives and core processes
- Overview of business information policy and systems
- Digital workplace, essential business applications & intranet
- Digital collaboration and information security
- Introduction to the Digital Driving Licence — why, what, how
Tailor-made Digital Driving Licence
- Digital skills assessment
- Overview of core processes and business information policy
- Targeted basic training for mandatory systems, digital collaboration and the IT self-service portal
- Introduction to digital safety & exercises
- Test & recommendations
- Digital skills certificate with company certification
Approach
From project to living organizational standard
We start with a clearly defined project to lay the foundation, but the goal is a living standard. A Digital Driving Licence that isn't maintained after launch quickly loses its value — technology, systems and people change.
The trajectory in brief: baseline measurement & role analysis → assessment framework (the driving licence itself) → building modular content → launch (new hires + catch-up for existing staff) → keeping it alive (annual update, linking to rollouts, dashboarding).
The Digital Driving Licence is at its strongest as an organizational standard — just like a safety instruction or code of conduct. That requires commitment from management, not just from IT.
Contents
Components of the IT onboarding program
Essential business applications
Email & calendar, collaboration tools, Office, internal portals and core applications (ERP/CRM/EHR/HR).
Digital collaboration
Communicating effectively, online meetings, collaborating on documents and version control.
IT security & working safely
Security awareness, recognizing phishing, GDPR/privacy and working safely remotely and on mobile.
Self-service & IT support
Self-service portal, requests, reporting incidents and solving problems yourself with the knowledge base.
Digital skills & working efficiently
Searching smartly, keyboard shortcuts, productivity features and digital best practices.
Working agreements & governance
IT policy, acceptable use, guidelines for storage and sharing, and employee compliance.
Practical onboarding & adoption
Start check, access validation, exercises with your own work scenarios and follow-up.
Testing & certification
Digital skills assessment, practical test and certification — the Digital Driving Licence.
Ready to secure digital skills?
Fewer avoidable support requests, faster adoption and employees who feel supported. Schedule a no-obligation conversation.
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